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Ironside Insurance Brokers Privacy Policy

We at Alcorn Agencies Insurance Ltd are committed to protecting your privacy and have created this Privacy Policy as a means to inform you of our privacy practices.  This Privacy Policy spells out the responsibility of the Alcorn Agencies Insurance Ltd group of companies, which includes Alcorn Agencies Insurance Ltd Insurance Company, Ironside Insurance Brokers, their predecessors, subsidiaries and affiliates ("Ironside Insurance Brokers Ltd", "we", "us", "our") and your rights as our client/customer, current, former or prospective customers ("you" or "your"), regarding the collection, use and disclosure of your personal information.

We collect, use and disclose personal information for several reasons, such as to:

(a) serve you better and communicate effectively with you;
(b) verify your identity;
(c) provide and share information to our underwriters and insurers so they may:
(i) assess the risk and determine prices, rates and premiums
(ii) investigate and settle claims
(iii) determine your eligibility for products and services offered by our insurers
(iv) detect and prevent fraud, unauthorized or illegal activities;
(v) compile statistics, verify and provide information to insurance industry databases;
(vi) report to regulatory or industry entities in accordance with statutory and prudent insurance industry practices, including claims history;
(vii) conduct market research;
(viii) comply with all applicable laws, including tax requirements.


How do we obtain personal information?
We gather personal information from you and other listed insured's, where permitted by law: on applications for our insurance products; from your interactions with us; from our contracted insurers; from adjusters or other intermediaries; from government, and other entities that have information on your driving record and claims history; and from consumer reporting agencies (for example your credit history where permitted).

Your consent and how you may withdraw it.
Your knowledge and consent are required before we may collect, use or disclose your personal information, except in situations permitted by the law, such as during a fraud investigation, or an investigation by the police. You may withdraw your consent, including your consent to be contacted for secondary marketing activities, however please note that withdrawing your consent may affect our ability to continue to provide you with the products and services that you have or would like to receive.

Business Transactions
In the event that Alcorn Agencies Insurance Ltd proceeds with a business transaction such as the purchase, sale, lease, transfer, merger or amalgamation or any other type of acquisition, disposal or financing of a portion or all of an organization, business or assets of an organization, your personal information may be shared with such prospective party and/or parties for purposes of the business transaction.

How do we protect your personal information?
Alcorn Agencies Insurance Ltd shall use care and strict security safeguards when storing or destroying your personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

What are your rights to access and correct your personal information?
You have a right to access your personal information that we have under our control subject to any legal restrictions or rights of refusal by Alcorn Agencies Insurance Ltd. You also have the right to request correction of your personal information.
When making a request for access or correction, please make your request in writing to Alcorn Agencies Insurance Ltd's Privacy Office, stating the details of the personal information you are requesting. Alcorn Agencies Insurance Ltd may charge you a reasonable fee for reproducing or transmitting information to you from your file.

If you have a question or concern, we want to know about it.
For more information related to this Privacy Policy or any of our procedures, contact our Privacy Office at the address below. If you have any concerns about Alcorn Agencies Insurance Ltd's Privacy Policy and procedures, and we are not able to resolve your concern you may contact the appropriate privacy regulator. Alcorn Agencies Insurance Ltd's Privacy Office will provide you with this contact information upon request.
This Privacy Policy is subject to any amendments, which will be posted on Alcorn Agencies Insurance Ltd's websites.

Ironside Insurance Brokers Ltd Privacy Office
Box 760, Carstairs, Alberta T0M 0N0